Refund policy

ALL SALES ARE FINAL. RETURNS, EXCHANGES, OR MODIFICATIONS TO YOUR ORDER WILL NOT BE PERMITTED.

For customer support, kindly email your order number and inquiry to: shop[at]nicolelapin.com

International customers are liable for duties and taxes upon delivery.

Duties and taxes may differ based on country.

Refused packages will be deemed forfeited and are not eligible for refund or credit.

WE ARE NOT LIABLE FOR ANY MISPLACED, STOLEN, OR DAMAGED SHIPMENTS. CUSTOMERS MUST COVER ADDITIONAL SHIPPING AND HANDLING FEES FOR ORDER RE-SHIPMENT, IF AVAILABLE. THE PURCHASER TAKES FULL RESPONSIBILITY FOR CLAIMS FILED WITH THE SHIPPING CARRIER. PLEASE REACH OUT TO CUSTOMER SERVICE WITH ANY QUERIES REGARDING CARRIER CLAIMS.